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Terms and Conditions

Last updated: 24.06.2026

These Terms and Conditions ("Terms") govern the use of the Lizaro Casino website and all associated services ("Platform"), operated by Sligo Limited, a company registered under the laws of Malta with company registration number C 104415, with its registered office at 64 Excalibur, B. Bontadini Street, Birkirkara, BKR 1737, Malta ("Operator", "we", "us", "our").

By registering an account, depositing funds, or otherwise using the Platform, the user ("Player", "you", "your") confirms acceptance of these Terms in full. Players who do not agree with any provision set out below must not use the Platform.

1. General Provisions

1.1. These Terms constitute a legally binding agreement between the Player and the Operator.

1.2. The Operator reserves the right to amend, modify, or update these Terms at any time. Material changes take effect upon publication on the Platform, and continued use of the Platform after such publication constitutes acceptance of the revised Terms.

1.3. In the event of any conflict between these Terms and any promotional terms, bonus-specific conditions, or game-specific rules, the more specific terms prevail to the extent of the conflict.

1.4. These Terms are published in English. Where translations into other languages exist, the English version prevails in the event of any discrepancy.

1.5. The Operator holds a licence issued by [LICENCE_AUTHORITY — e.g., National Excise Licence Office (NELO) / Anjouan Gaming Board] under licence number [LICENCE_NUMBER]. The Platform does not hold a licence from the United Kingdom Gambling Commission (UKGC). Players resident in the United Kingdom access the Platform under the terms of the Operator's international licence.

2. Eligibility and Account Registration

2.1.1. The Platform is intended exclusively for individuals aged 18 years or older. The Operator conducts age verification checks and reserves the right to request proof of age at any stage.

2.1.2. It is the Player's sole responsibility to determine whether accessing and using the Platform is lawful in the Player's jurisdiction of residence. The Operator does not provide legal advice regarding the legality of online gambling in any jurisdiction.

2.1.3. Employees, directors, officers, and immediate family members of the Operator, its affiliates, licensors, suppliers, and service providers are not permitted to register or maintain an account on the Platform.

2.2. Account Registration

2.2.1. Each Player is permitted to hold one account only. The creation of multiple accounts by the same individual, household, IP address, shared device, or shared payment method constitutes a material breach of these Terms.

2.2.2. During registration, the Player must provide accurate, complete, and current personal information including but not limited to: full legal name, date of birth, residential address, email address, and telephone number.

2.2.3. The Player must select a secure password and keep login credentials strictly confidential. The Operator bears no liability for losses arising from unauthorised access to an account where the Player has failed to safeguard login credentials.

2.2.4. The Operator reserves the right to refuse registration or close an account at its sole discretion if any information provided is found to be inaccurate, misleading, or incomplete.

2.3. Identity Verification (KYC)

2.3.1. In accordance with applicable anti-money laundering (AML) regulations, the Operator requires identity verification before processing the first withdrawal and reserves the right to request verification at any point during the Player's use of the Platform.

2.3.2. Acceptable verification documents include:

2.3.3. The Operator may request additional documentation where required for AML, responsible gambling, or source-of-funds verification purposes.

2.3.4. Failure to complete identity verification within fourteen (14) days of the Operator's request may result in account suspension or closure. Pending withdrawal requests remain on hold until verification is completed.

3. Deposits

3.1. Players may fund their account using the payment methods available on the Platform, which may include bank cards (Visa, Mastercard), e-wallets (Skrill, Neteller, MiFinity), bank transfers, prepaid vouchers (Paysafecard, Neosurf), and cryptocurrencies (Bitcoin, Ethereum, Litecoin, USDT, and others).

3.2. The minimum deposit amount is determined by the selected payment method, as displayed in the Platform's cashier section. The general minimum deposit is €20 (or currency equivalent), unless otherwise stated.

3.3. All deposits are processed in the currency selected at the time of account registration. The Operator does not charge deposit fees; however, third-party payment processors or the Player's financial institution may apply their own fees.

3.4. The Operator applies a minimum wagering requirement of one times (1x) the deposit amount before a withdrawal is permitted. This requirement is in place to comply with anti-money laundering obligations.

3.5. The Operator does not accept deposits from third-party accounts. Funds must originate from an account or payment method held in the Player's own name.

3.6. The Operator reserves the right to set maximum deposit limits and to restrict or refuse deposits from specific payment methods without prior notice, where required for regulatory compliance or risk management purposes.

4. Withdrawals

4.1. Withdrawal requests are processed subject to successful completion of identity verification (Section 2.3) and the applicable wagering requirements.

4.2. The minimum withdrawal amount is €20 (or currency equivalent), unless otherwise stated for the selected withdrawal method.

4.3. Processing times vary by withdrawal method:

4.4. The Operator applies daily, weekly, and monthly withdrawal limits, which vary according to the Player's account status and VIP level. Standard withdrawal limits are [DAILY_LIMIT] per day and [MONTHLY_LIMIT] per month. VIP Players may be entitled to higher limits as specified in the VIP programme terms.

4.5. Withdrawals must be processed to the same payment method used for the most recent deposit, where feasible. Where the original deposit method does not support withdrawals (e.g., Paysafecard), the Player must select an alternative method in the Player's name.

4.6. The Operator reserves the right to carry out additional security and verification checks before processing any withdrawal. This includes, but is not limited to, source-of-funds checks and enhanced due diligence for high-value transactions.

4.7. Any withdrawal request that breaches these Terms, including but not limited to bonus abuse, suspected fraudulent activity, or the use of multiple accounts, may be voided. In such cases, the Operator reserves the right to confiscate any associated winnings.

5. Bonuses and Promotions

5.1. General Bonus Terms

5.1.1. All bonuses and promotions offered on the Platform are subject to specific terms and conditions displayed alongside each offer, in addition to these general Terms.

5.1.2. Bonus offers are intended for recreational play. The Operator reserves the right to exclude any Player from promotional offers at its sole discretion, including where the Operator reasonably suspects bonus abuse, irregular play patterns, or coordinated play across multiple accounts.

5.1.3. Unless otherwise stated, only one bonus may be active on a Player's account at any time. A new bonus cannot be activated until the wagering requirements of the current active bonus have been completed or the bonus has been forfeited.

5.2. Wagering Requirements

5.2.1. Wagering requirements specify the number of times the bonus amount (or bonus plus deposit amount, as stated in the specific bonus terms) must be wagered before winnings derived from the bonus become eligible for withdrawal.

5.2.2. Unless otherwise specified, wagering requirements range from 35x to 50x the bonus amount, depending on the promotion.

5.2.3. Different game categories contribute differently towards wagering requirements. Typical contribution rates are:

Specific contribution rates are detailed in the terms of each bonus offer.

5.2.4. The Operator may impose maximum bet limits during active bonus play. Exceeding the maximum bet limit while a bonus is active may result in forfeiture of the bonus and any associated winnings.

5.2.5. Each bonus carries a validity period. Unused bonus funds and associated winnings expire automatically at the end of the validity period and are removed from the Player's account without further notice.

5.3. Free Spins

5.3.1. Free spins are credited to the designated slot title(s) as specified in the promotion terms.

5.3.2. Winnings from free spins are credited as bonus funds and subject to the applicable wagering requirements before withdrawal.

5.3.3. Free spins carry a fixed bet value determined by the Operator. The Player cannot alter the stake amount during free spin play.

5.4. Promotional Codes

5.4.1. Where a promotion requires a code, the Player must enter the code in the designated field at the time of deposit, before confirming the transaction.

5.4.2. Promotional codes are non-transferable and may only be used once per account unless otherwise stated. The Operator is not obligated to honour codes applied after a deposit has been confirmed.

6. Games and Betting

6.1. Casino Games

6.1.1. The Platform offers a range of casino products including but not limited to: slot games, table games, live dealer games, crash games, and instant-win games, supplied by third-party game providers.

6.1.2. All games utilise certified random number generators (RNG) to determine outcomes. The Operator does not influence or manipulate game outcomes. Game rules, paytable information, and theoretical return-to-player (RTP) percentages are accessible within each game.

6.1.3. In the event of a system malfunction, technical error, or incorrect odds display, the Operator reserves the right to void affected bets and refund the original stake. Any winnings paid in error as a result of a malfunction are recoverable by the Operator.

6.1.4. The Operator and its game providers bear no liability for interruptions caused by the Player's internet connection, hardware, or software.

6.2. Sports Betting

6.2.1. The Platform provides sports betting services ("Sportsbook") covering pre-match and live (in-play) betting across multiple sports and events.

6.2.2. Odds are determined by the Operator or its odds providers and are subject to change at any time prior to bet confirmation. The odds displayed at the time of bet placement and acceptance apply.

6.2.3. The Operator reserves the right to limit, refuse, or void any bet at its sole discretion, including but not limited to:

6.2.4. Settlement of bets is determined by official results as declared by the relevant governing body. The Operator settles bets in accordance with its sportsbook rules, which are available on the Platform.

6.2.5. Cash-out and early payout features, where available, are offered at the Operator's discretion and may be suspended or withdrawn at any time.

7. Responsible Gambling

7.1. The Operator is committed to promoting responsible gambling and providing tools to assist Players in managing their gambling activity.

7.2. The following responsible gambling tools are available through the Player's account settings:

7.3. Requests to decrease deposit or loss limits take effect immediately. Requests to increase limits are subject to a mandatory cooling-off period of no less than twenty-four (24) hours.

7.4. Self-exclusion requests are processed promptly. During the self-exclusion period, the Player receives no marketing communications from the Operator and is unable to access the account. Self-exclusion applies to the Lizaro Casino platform only and does not extend to other operators.

7.5. The Platform does not participate in the GamStop self-exclusion scheme operated by the United Kingdom Gambling Commission. Players seeking to self-exclude from all UKGC-licensed operators may register with GamStop independently atwww.gamstop.co.uk.

7.6. Players who believe they or someone they know may have a gambling problem are encouraged to seek support from the following organisations:

7.7. The Operator reserves the right to close or restrict an account where it reasonably believes the Player's gambling activity may be harmful to the Player's wellbeing, regardless of whether the Player has requested intervention.

8. Prohibited Activities

8.1. The following activities are strictly prohibited and constitute a material breach of these Terms:

8.2. Where the Operator identifies or reasonably suspects any prohibited activity, the Operator may, at its sole discretion:

9. Intellectual Property

9.1. All content, software, graphics, logos, trademarks, trade names, and other materials displayed on or through the Platform are the property of the Operator, its licensors, or its game providers, and are protected by applicable intellectual property laws.

9.2. The Player is granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only.

9.3. No content from the Platform may be copied, reproduced, distributed, modified, republished, or used for any commercial purpose without the prior written consent of the Operator.

10. Limitation of Liability

10.1. The Platform is provided on an "as is" and "as available" basis. The Operator makes no warranties or representations, express or implied, regarding the availability, reliability, or fitness for a particular purpose of the Platform.

10.2. To the fullest extent permitted by applicable law, the Operator shall not be liable for:

10.3. The Operator's total aggregate liability to the Player in connection with these Terms or the Player's use of the Platform shall not exceed the balance of funds deposited by the Player that remain in the Player's account at the time the claim arises.

10.4. Nothing in these Terms excludes or limits the Operator's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

11. Account Suspension and Closure

11.1. The Operator may suspend, restrict, or close a Player's account at any time and for any reason, including but not limited to:

11.2. Where an account is closed due to a breach of these Terms, the Operator reserves the right to withhold any remaining balance and void pending wagers.

11.3. Where an account is closed for reasons other than a breach of these Terms, the Player is entitled to withdraw any remaining cleared balance, subject to verification and applicable withdrawal procedures.

11.4. Dormant accounts (no login activity for twelve consecutive months) may incur a monthly maintenance fee of [DORMANT_FEE] until the balance reaches zero, at which point the account is closed.

12. Dispute Resolution

12.1. In the event of a dispute, the Player should first contact the Operator's customer support team via live chat or email at [SUPPORT_EMAIL] to seek an informal resolution.

12.2. If the dispute is not resolved to the Player's satisfaction within fourteen (14) days of the initial complaint, the Player may escalate the matter to the Operator's compliance department at [COMPLIANCE_EMAIL].

12.3. Where the Operator's internal complaints procedure does not resolve the dispute, the Player may refer the matter to [ADR_PROVIDER — e.g., the licensing authority's dispute resolution service or an independent ADR body], subject to the ADR provider's acceptance of the referral.

12.4. As the Platform does not hold a UKGC licence, disputes are not eligible for referral to the Independent Betting Adjudication Service (IBAS) or other UK-specific alternative dispute resolution services.

13. Governing Law and Jurisdiction

13.1. These Terms are governed by and construed in accordance with the laws of Malta.

13.2. Any dispute arising out of or in connection with these Terms that cannot be resolved through the procedures set out in Section 12 shall be submitted to the exclusive jurisdiction of the courts of Malta.

13.3. Notwithstanding the foregoing, the Operator reserves the right to bring proceedings in the courts of the Player's country of residence where permitted by law.

14. Miscellaneous

14.1. Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions continue in full force and effect.

14.2. Waiver. The Operator's failure to enforce any provision of these Terms does not constitute a waiver of the right to enforce that provision or any other provision at a later date.

14.3. Assignment. The Operator may assign or transfer its rights and obligations under these Terms to any third party without the Player's consent. The Player may not assign or transfer any rights under these Terms.

14.4. Entire Agreement. These Terms, together with the Privacy Policy, Cookie Policy, and any applicable bonus or promotional terms, constitute the entire agreement between the Player and the Operator in relation to the use of the Platform.

14.5. Force Majeure. The Operator shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, war, government action, regulatory changes, internet disruptions, or power outages.

15. Contact Information

For questions, complaints, or requests related to these Terms, Players may contact the Operator through the following channels:

18+ | Gamble responsibly. If you feel you may have a gambling problem, contact GamCare (0808 8020 133) or visitwww.begambleaware.org.

Updated 2026-06-24